Online mediators are proving to be just as effective in family mediation services as traditional face-to-face processes. Online mediation allows the parties to meet from a remote location and communicate through a secure data network. All communications stay confidential, and the information remains between the participants only unless a party decides otherwise. Once a session is completed, all records of this process disappear without a trace.
In addition to online family mediation services being convenient, it also saves time and money for clients seeking dispute resolution. Online sessions are quick, easy to schedule and the client only pays the fees when there is a successful resolution of the conflict. Since many people feel the cost of a conflict outweighs the benefits, they will seek mediation services to avoid court costs. The online process is also confidential and not seen by everyone in the family, so it minimizes the risk of gossip.